Shipping policy

SHIPPING AND DELIVERY POLICY - DRY FRUITWALA

At DRY FRUITWALA (https://dryfruitwala.shop), we are committed to delivering fresh, high-quality dry fruits, superfoods, and natural health products safely and securely to your doorstep across India.

1. Order Processing Time:
- All orders are processed and verified within 24 to 48 business hours after order confirmation.
- Orders placed on Sundays or national holidays will be processed on the next business day.

2. Shipping & Delivery Timelines:
We partner with trusted logistics services (including Shiprocket, Delhivery, Bluedart, and DTDC) to ensure timely delivery.
- Metro Cities: 2 to 4 business days
- Rest of India: 4 to 7 business days
- Remote / Rural Areas: 7 to 9 business days
Please note that delivery times may occasionally vary due to unforeseen logistical delays, severe weather, or local holidays.

3. Shipping Charges:
- Prepaid Orders: Standard or free shipping may apply as displayed during checkout based on order value or active promotional offers.
- Cash on Delivery (COD): Standard shipping or handling fees may be charged at checkout depending on your location.
- Exact shipping rates are calculated and clearly shown before you complete payment.

4. Order Tracking:
Once your package is dispatched, you will receive an automated tracking link and AWB number via SMS, WhatsApp, or email. You can monitor the real-time movement of your shipment directly using this link.

5. Delivery Address & Re-attempts:
- Please ensure your delivery address, landmark, and postal pincode are completely accurate to avoid transit delays.
- Our courier partners make up to 3 delivery attempts. If a package is returned due to incorrect details or customer unavailability, re-shipping charges may apply.

Contact Us for Shipping Queries:
- Brand Name: DRY FRUITWALA
- Helpline / WhatsApp: +91 8302741507
- Email: jat455428@gmail.com
- Operational Address: Mansarovar Society, Chhatral, Gandhinagar, Gujarat - 382729